Digitize the full guest journey
From booking and check-in through in-stay services and checkout — one platform instead of spreadsheets and disconnected guest apps.
Solution
Hotels
Full hotel operations in one staff portal — from reservations to in-room guest experiences.
Hotel-only plan
Reservations
Housekeeping
Guest stay
Room service
Hotel
Subscription plan
2
Portals included
Live
Room board
QR
Guest stay links
Overview
What the Hotels solution covers
The Hotels solution is built for properties that run rooms-first — boutique hotels, resorts, serviced apartments, and business hotels that need reservations, housekeeping, room service, and guest stay portals without restaurant module overhead.
Your front desk, housekeeping, and management teams sign into the Hotel Staff Portal for reservations, the live room board, housekeeping queues, and folio actions. Guests receive secure in-room stay portal links on check-in — reducing front-desk calls while keeping every request tied to the reservation record.
Ideal for
Boutique hotels · Resorts · Serviced apartments · Business hotels
Benefits
Key outcomes
Cut front-desk call volume
Guests use the in-room stay portal for requests and property information — staff see everything in the housekeeping queue.
Keep teams aligned in real time
Front desk and housekeeping share the same room board and live notifications — no radio calls to confirm room status.
Pay for hotel modules only
Hotel-only subscription plans scope pricing to reservations, rooms, and guest stay — without restaurant module overhead.
Workflow
How the Hotels solution works
From property setup through arrival, in-stay service, and checkout — designed around real front-desk and housekeeping routines.
1
01 Configure
Set up your property
Define room types, individual rooms, property services, and staff roles to match how your hotel operates.
- Room types & room records
- Property service catalog
- Staff roles & permissions
2
02 Arrive
Manage arrivals & check-in
Handle reservations, assign rooms on the live board, and send guest stay portal links on check-in.
- Reservation calendar
- Quick walk-in check-in
- Guest stay link delivery
3
03 In-stay
Run daily hotel operations
Housekeeping works the request queue, front desk posts folio charges, and guests submit requests from their stay portal.
- Housekeeping queue
- Room service & folio
- Live staff notifications
4
04 Depart
Checkout & reporting
Close folios, export invoices, and review occupancy and service metrics for management oversight.
- Checkout workflow
- Invoice export
- Operational reporting
Capabilities
Everything included
Hotel operations grouped by what your team runs day to day — reservations, rooms, housekeeping, and guest stay.
Reservations & front desk
Booking, room assignment, and check-in workflows your front desk team runs every day.
-
Reservation management
Calendar-driven booking with room assignment, extend-stay handling, and guest profile linkage.
-
Quick check-in
Walk-in and same-day arrivals tied to live room board availability.
-
Live room board
Vacant, occupied, dirty, and out-of-order status updated as teams work.
-
Guest stay link delivery
One-click send of secure in-room portal links via email, SMS, or WhatsApp on check-in.
Housekeeping & rooms
Room status, cleaning queues, and completion tracking for housekeeping teams.
-
Housekeeping workflow
Guest stay submissions and staff-created tasks in one prioritized queue.
-
Staff notifications
Sound and visual alerts when new requests arrive or rooms need attention.
-
Room inventory setup
Configure room types, capacity, and individual room records per property.
-
Completion audit
Timestamps and status history so front desk knows when rooms are ready.
Guest stay & services
In-room digital experience and property services tied to the guest folio.
-
Guest stay portal
Digital in-room hub for requests, property info, and services — no app download required.
-
Room & property services
In-room dining and amenity requests routed to staff and posted to the folio.
-
Folio & payments
Post charges and record payments on the reservation record from staff devices.
-
Operational reporting
Occupancy, arrivals, departures, and open service insights for managers.
Modules
Core modules for hotels
The platform modules included in the Hotels solution — each with dedicated staff and guest touchpoints.
Feature
Hotel Operations
Core hotel module — reservations, room board, housekeeping, folios, and guest stay link delivery.
- Reservations & check-in
- Live room board
- Housekeeping queue
- Folio & payments
Feature
Guest Stay Portal
In-room digital hub delivered via secure check-in links — requests, services, and property information.
- Token-based guest access
- Housekeeping requests
- Property services
- Multi-language hub
Feature
Billing & Subscriptions
Hotel-only subscription plans with trial periods, billing cycles, and expiry warnings in staff portals.
- Hotel plan types
- Trial onboarding
- Expiry alerts
- Renewal visibility
Portals
Portals for hotel properties
Where staff sign in and where guests access their in-room digital experience.
Portal
Hotel Staff Portal
Where front desk, housekeeping, and managers sign in for reservations, room board, and guest stay delivery.
- Staff sign-in workspace
- Role-scoped screens
- Live notifications
- Property switcher
Portal
Guest Stay Portal
The in-room digital hub guests open from their check-in link — requests, services, and property info.
- No app required
- Secure reservation link
- Request submission
- Service ordering
FAQ
Common questions
Is the Hotels solution only for large resorts?
No. Stay Tantra fits boutique hotels, business hotels, serviced apartments, and multi-wing resorts — subscription plans scale by property size and module needs.
Do we need restaurant modules for a hotel-only property?
No. Hotel-only subscription plans include reservations, rooms, housekeeping, and guest stay without restaurant floor or kitchen modules.
Do guests need to download an app for the stay portal?
No. Guests open a secure link sent on check-in — token-based access tied to their reservation with no signup or app install.
Can we run multiple hotel properties under one account?
Yes. Staff with the right roles can switch between properties in one signed-in session when your subscription covers multiple sites.
How do housekeeping requests from guests reach staff?
Guest submissions from the stay portal flow into the Hotel Staff Portal housekeeping queue with live notifications for assigned teams.