QR scan to menu
Instant access to your property's live menu from any smartphone camera.
Staff & guest workspace
Enable QR ordering via tenant login
Portal
Guest QR Order Portal
Scan the table QR — browse, order, and pay.
No app
Mobile menu
Modifiers
Order tracking
Bill request
Pay at table
Who signs in
Dining guests · Walk-in customers · Hotel restaurant patrons
0
App downloads
QR
Scan to order
Live
Order status
Pay
At-table checkout
Guests scan a QR code on their table to open a branded, mobile-friendly menu — no app download required. They browse categories, customize items with modifiers, place orders, track progress, and pay from their phone when your payment gateway is enabled.
Capabilities
Portal capabilities
Core tools included in this portal — scoped to your property and team permissions.
Table-linked sessions
Each scan ties the guest session to the correct table and service team.
Item customization
Modifiers and special instructions sent directly with the order to kitchen.
My orders & tracking
Guests review placed orders and see status as kitchen prepares items.
Bill request
Request the bill from the guest device without flagging down staff.
Online payment
Pay from the guest device when your property enables payment gateway settings.
Multi-language support
Guests switch locale for menu presentation in their preferred language.
Branded experience
Reflect your property identity on landing, menu, and checkout screens.
Staff payment sharing
Floor staff can share a payment link to the guest device for settlement.
Outcomes
Why teams choose this portal
- Shorter wait times and higher guest satisfaction during peak hours
- Contactless ordering option modern diners expect
- Increased throughput without adding floor staff
- Fewer order errors with direct guest input and modifiers
- Table context keeps every order routed to the right team
Guest experience
Everything diners do from scan to payment
Browse, order, track, and pay — all from the phone in their pocket.
01
Scan & session
Guests scan the table QR and start a session linked to their table — optional guest name capture for group dining.
Includes
- Table QR landing
- Guest session
- Locale selection
- Branded welcome
02
Digital menu
Browse live categories with images, modifiers, and special instructions before submitting.
Includes
- Category browsing
- Item images
- Modifiers & notes
- Multi-language menu
03
Order & track
Place orders from the phone and follow progress as kitchen prepares each item.
Includes
- Add to order
- My orders view
- Status updates
- Reorder items
04
Bill & payment
Request the bill or complete payment from the guest device when enabled.
Includes
- Bill request
- Online checkout
- Payment verification
- Session complete
Guest journey
How diners use QR ordering at your table
A simple flow from scan to served — designed for speed and clarity.
01
First-time guest
Scan to first order
New diners get to the menu in seconds without downloading anything.
- 1 Scan the QR code on the table with a phone camera
- 2 Land on your property's branded menu page
- 3 Browse categories and customize items with modifiers
- 4 Submit the order — it routes to floor and kitchen teams
02
During service
Add items & track
Guests stay in control through the meal without waiting for staff.
- 1 Open My Orders to see items already placed
- 2 Add more items or special requests mid-meal
- 3 Watch status update as kitchen progresses each item
- 4 Request the bill when ready to leave
03
Checkout
Pay at the table
Close the loop with on-device payment when your gateway is configured.
- 1 Review the order total on the checkout screen
- 2 Complete payment via your configured gateway
- 3 Receive payment confirmation on the guest device
- 4 Staff settle the order from the restaurant floor portal
Who it's for
Ordering experiences for every diner
Works for walk-ins, hotel restaurant guests, and repeat visitors — no account required.
Walk-in diner
Scans the table QR on arrival and orders without creating an account.
Scan to menu
Place orders
Track status
Request bill
Hotel restaurant guest
Uses the same QR flow in your on-property dining room or poolside outlet.
Branded menu
Modifiers
Multi-language
Pay at table
Group dining
Multiple guests at one table can order from their own phones on the same table session.
Shared table session
Individual orders
My orders view
International guest
Switches menu locale for a familiar language during ordering.
Locale switch
Translated menu
Same order flow
Related
Explore connected features & portals
Feature
Guest QR Ordering
Feature overview of scan-to-order capabilities across properties.
Learn more →Portal
Restaurant Floor Portal
Where staff receive and manage guest QR orders.
Learn more →Solution
Restaurants Solution
How QR ordering fits cafés, dining rooms, and hotel restaurants.
Learn more →FAQ
Common questions about Guest QR Order Portal
Do guests need to download an app?
No. Guests scan the table QR with their phone camera and use the mobile web menu — no install required.
How does the system know which table ordered?
Each QR code is tied to a specific table and section, so orders route to the correct floor and kitchen team.
Can guests pay from their phone?
Yes, when your property enables payment gateway settings. Otherwise guests can request the bill for staff settlement.
Is the menu available in multiple languages?
Yes. Guests can switch locale on the ordering portal for menu presentation in their preferred language.
Get Started
Ready to explore Guest QR Order Portal?
Book a demo tailored to your property type, modules, and go-live timeline.
Managed onboarding
Flexible subscriptions
Dedicated support