ST Stay Tantra
Staff & guest workspace

Portal

Restaurant Floor Portal

Sections, tables, orders, and kitchen coordination.

Floor plan Orders Kitchen display Live updates Menu CMS Table QR

Who signs in

Floor staff · Captains · Kitchen team · Restaurant managers

Live

Floor & kitchen sync

QR

Guest table ordering

KDS

Kitchen display

RBAC

Role-based access

The Restaurant Floor Portal connects your dining room and kitchen in one live workspace. Floor staff manage sections and tables, create or receive guest QR orders, and track kitchen progress — while the kitchen display keeps prep-to-serve status visible without shouting across the pass.

Capabilities

Portal capabilities

Core tools included in this portal — scoped to your property and team permissions.

01

Floor & table management

Mirror your dining layout with sections, tables, and live table status.

02

Order entry & modifications

Create orders from staff devices or accept guest QR sessions with item-level notes.

03

Kitchen display workflow

Production queue with status progression from new to preparing to served.

04

Menu administration

Maintain categories, items, images, modifiers, and availability controls.

05

Live floor & kitchen updates

Poll-free updates keep floor and kitchen synchronized during service.

06

Staff notifications

Sound and visual alerts for new orders, status changes, and priority items.

07

Table QR generation

Print or regenerate QR codes linked to your live digital menu per table.

08

Billing & settlement

Print bills, settle orders, and share payment links to guest devices.

09

Multi-property access

Switch between restaurant properties when your role allows.

Outcomes

Why teams choose this portal

  • Keep service pace steady during peak dining hours
  • Reduce miscommunication between floor and back-of-house
  • Full visibility from guest order to served plate
  • Guest QR orders flow in without duplicate entry
  • Role-based access separates menu setup from daily service

Service modules

Everything your restaurant team runs each service

Floor, kitchen, menu, and orders — connected in one portal instead of paper tickets and walkie-talkies.

01

Floor & table operations

Organize sections, monitor table status, and respond to live updates during service.

Includes

  • Section layout
  • Table status
  • Live floor view
  • Service alerts
02

Order management

Create staff orders, append items, and receive guest QR orders tied to the correct table.

Includes

  • Manual order entry
  • Guest QR intake
  • Add items mid-service
  • Bill & settlement
03

Kitchen display

Kitchen teams progress items from new to preparing to ready without leaving the line.

Includes

  • Production queue
  • Item status updates
  • Priority visibility
  • Serve confirmation
04

Menu & QR setup

Build your digital menu and generate table QR codes for guest self-ordering.

Includes

  • Categories & items
  • Images & modifiers
  • QR print & regenerate
  • Availability controls

Workflows

How teams move through a busy service

From table seating to kitchen prep and settlement — designed around real floor and kitchen routines.

01

Floor staff

Table to order

Seat guests and keep service moving without losing track of open tables.

  1. 1 Open the floor view and confirm table section assignment
  2. 2 Create a staff order or receive a guest QR order for the table
  3. 3 Monitor kitchen progress from the order detail screen
  4. 4 Add items or request the bill when guests are ready to leave
02

Kitchen team

Ticket to plate

Work from a clear queue instead of paper chits and verbal callbacks.

  1. 1 New orders appear on the kitchen display with item breakdown
  2. 2 Mark items preparing, then ready for service
  3. 3 Floor staff get live alerts when items are ready to run
  4. 4 Completed items clear from the active queue
03

Restaurant manager

Setup to service

Configure the floor, menu, and team access before and during service.

  1. 1 Set up sections, tables, and menu categories with images
  2. 2 Print or regenerate table QR codes for guest ordering
  3. 3 Assign staff roles for floor, kitchen, and menu administration
  4. 4 Review live service activity and settle orders at close

Roles & access

The right tools for floor, kitchen, and managers

Custom tenant roles control menu setup, order entry, kitchen display, and floor visibility.

Floor captain

Runs table service, creates orders, and monitors kitchen progress for assigned sections.

Floor view Order entry Live updates Bill settlement

Kitchen staff

Works the kitchen display queue and updates item status through prep and serve.

Kitchen display Item status Live notifications

Menu administrator

Maintains categories, items, modifiers, and menu availability between services.

Menu categories Menu items Images & modifiers

Restaurant manager

Full operational oversight — floor setup, QR codes, roles, and end-of-service settlement.

Sections & tables QR management All restaurant modules Multi-property

Related

Explore connected features & portals

FAQ

Common questions about Restaurant Floor Portal

Do guest QR orders appear automatically on the floor?

Yes. Orders placed via table QR codes route to your floor and kitchen workflows with the correct table and section context.

Can kitchen staff work without floor access?

Yes. Roles can limit kitchen users to the kitchen display without exposing menu pricing or settlement tools.

How do live updates work?

Floor and kitchen views receive live updates when order status changes — no manual refresh needed during service.

Can we disable QR ordering for specific tables?

Yes. Table QR codes can be toggled per table when you want staff-only ordering for certain sections.

Get Started

Ready to explore Restaurant Floor Portal?

Book a demo tailored to your property type, modules, and go-live timeline.

Managed onboarding Flexible subscriptions Dedicated support