ST Stay Tantra
Core module

Guest QR Ordering

The guest ordering module — scan, browse, order, and pay with no app download.

Request a Demo All Features
Platform module Table QR Digital menu Online pay Order tracking Multi-language

0

App downloads

QR

Scan to order

Live

Order status

Pay

At-table checkout

Overview

What Guest QR Ordering covers

Guest QR Ordering is the platform module that powers table-side digital menus. Guests scan a QR code, browse your live menu, customize items, place orders, and pay from their phone — with every order routed to the correct table and kitchen queue.

Diners open the Guest QR Order Portal from a table QR code — no app install required. Orders flow into Restaurant Operations data and appear on the Restaurant Floor Portal for kitchen and service teams. Managers control menus, QR codes, and payment settings from the same platform.

Ideal for

Restaurants · Hotel dining · Cafés · High-volume service floors

Guest digital menu with categories and item images Guest order tracking and bill request on mobile

Benefits

Key benefits

1

Higher throughput at peak

Guests order from their phones while staff focus on hospitality — not repetitive order-taking.

2

Fewer order errors

Modifiers and notes go directly from guest input to kitchen — no telephone-game miscommunication.

3

Modern diner expectations

Contactless, visual menus with easy re-ordering increase satisfaction and average order value.

4

Native to Stay Tantra

No third-party ordering app — QR sessions connect to your floor and kitchen workflows.

Workflow

How Guest QR Ordering works

From table QR to kitchen ticket — the guest ordering path on your platform.

1 01 Setup

Publish menus & QR codes

Configure your digital menu and generate table QR codes from restaurant operations.

  • Menu categories & items
  • Table QR generation
  • Branding & locale settings
2 02 Scan

Guest opens the menu

Diners scan the table QR and land on a branded, mobile-friendly menu session.

  • Instant browser access
  • Table-linked session
  • Multi-language option
3 03 Order

Place & track orders

Guests customize items, submit orders, and follow kitchen progress from their phone.

  • Modifiers & special notes
  • My orders view
  • Status updates
4 04 Pay

Bill & checkout

Guests request the bill or complete payment when your gateway is enabled.

  • Bill request to floor
  • Online payment
  • Staff payment link sharing

Capabilities

Everything included

Scan, menu, order, track, and pay — grouped by guest journey stage.

Scan & session

How guests start a table-side ordering experience instantly.

  • Table QR landing

    Branded welcome screen after scan with property identity.

  • Session binding

    Orders automatically tied to the correct table and section.

  • Locale selection

    Guests choose language for menu presentation when enabled.

  • No account required

    Browser session only — no signup or app install.

Menu & ordering

Browse, customize, and submit orders from the guest device.

  • Visual menu browsing

    Categories with images, descriptions, and availability state.

  • Item modifiers

    Customization options and special instructions per item.

  • Cart & submit

    Review selections before sending to kitchen and floor.

  • Reorder & add items

    Add more items mid-meal without starting over.

Tracking & payment

Close the loop with visibility and checkout options.

  • Order status

    Guests see items progress from submitted to preparing to served.

  • Bill request

    Signal floor staff when ready to settle without flagging someone down.

  • Online checkout

    Pay from the phone when payment gateway is configured.

  • Payment verification

    Confirm settlement before the session closes.

Portals

By portal

How guests and staff interact with QR ordering on Stay Tantra.

Portal

Guest QR Order Portal

What diners see after scanning the table QR code.

  • Browse the live branded menu
  • Place orders with modifiers
  • Track order status in real time
  • Request bill or pay at table

Portal

Restaurant Floor Portal

Where staff receive and manage guest QR orders during service.

  • See guest orders arrive on the floor view
  • Monitor kitchen progress per table
  • Add items or settle open orders
  • Share payment links to guest devices

Feature

Restaurant Operations

The platform module that supplies menus, tables, and order routing.

  • Menu catalog and QR generation
  • Unified order queue for staff and guests
  • Kitchen display integration
  • Table and section context on every order

FAQ

Common questions

Do guests need to download an app?

No. Guest QR ordering works in the mobile browser after scanning the table QR code — no app store download required.

Is Guest QR Ordering different from the Guest QR Order Portal?

Yes. Guest QR Ordering is the platform module. The Guest QR Order Portal is the guest-facing experience opened from the table QR.

Can guests pay from their phone?

Yes, when your property configures a payment gateway. Guests can also request the bill for staff-assisted settlement.

Do QR orders go to the kitchen automatically?

Yes. Submitted guest orders appear on the Restaurant Floor Portal and kitchen display — the same queue as staff-entered orders.