Operations dashboard
Your landing screen after sign-in — occupancy KPIs, today's arrivals, and open service items at a glance.
Staff & guest workspace
Staff sign in via tenant login
Portal
Hotel Staff Portal
Sign in once — reservations, room board, housekeeping, and guest stay delivery in one staff workspace.
Staff sign-in
Room board
Live notifications
Role-scoped screens
Guest stay links
Multi-property
Who signs in
Front desk · Housekeeping · Property managers · Hotel admins
1
Staff sign-in
Live
Room board screen
Alerts
Shift notifications
RBAC
Role-scoped views
The Hotel Staff Portal is where your hotel team signs in each day. Front desk, housekeeping, and managers open role-scoped screens for bookings, the live room board, housekeeping queues, folio actions, and guest stay link delivery — with live notifications keeping shifts aligned. Switch properties in one session when your role allows.
Capabilities
Portal capabilities
Core tools included in this portal — scoped to your property and team permissions.
Reservation screens
Create bookings, assign rooms, extend stays, and manage check-in and checkout from one reservation record.
Quick check-in flow
A dedicated walk-in screen for same-day arrivals tied to live room board availability.
Live room board
Full-property room status view — vacant, occupied, dirty, and out-of-order — updated as teams work.
Housekeeping queue screen
Accept, prioritize, and complete guest and staff requests with sound and visual alerts.
Folio & room service screens
Post in-room dining and property services to the guest folio and record payments from staff devices.
Guest stay link actions
One-click send of secure in-room portal links on check-in via email, SMS, or WhatsApp.
Invoice & checkout tools
Print, download, or email reservation invoices and complete checkout without leaving the portal.
Notification & alert settings
Configure alert sounds, property preferences, and which events trigger staff notifications.
Property switcher
Move between hotel properties in one signed-in session when your role spans multiple sites.
Outcomes
Why teams choose this portal
- One sign-in for every screen your hotel team needs — no switching between apps
- Live notifications keep front desk and housekeeping aligned on every request
- Role-scoped views protect rates, settings, and sensitive operations
- Send guest stay links from the check-in screen to cut front-desk call volume
- Folio, payments, and invoices stay on the reservation record your team already has open
Screens & tools
What your team sees after sign-in
Role-scoped screens for reservations, rooms, housekeeping, and in-stay services — not separate apps.
01
Reservations & check-in
Calendar-driven booking with room assignment, quick check-in for walk-ins, extend-stay handling, and one-click guest stay link delivery.
Includes
- Create & edit bookings
- Check-in / check-out
- Extend stay
- Guest stay links
02
Room inventory
Configure room types, individual rooms, and capacity — then monitor live status on the room board.
Includes
- Room types & rates
- Room setup
- Live room board
- Status at a glance
03
Housekeeping operations
Guest requests from the stay portal and staff-created tasks flow into one queue with completion tracking.
Includes
- Request queue
- Priority handling
- Staff notifications
- Completion audit
04
In-stay services
Room service orders and property service charges post directly to the guest folio with payment recording.
Includes
- Room service orders
- Folio services
- Payment recording
- Invoice export
Workflows
How teams use the portal through the day
Role-specific flows from arrival to checkout — designed around real front-desk and housekeeping routines.
01
Front desk
Arrival to in-stay
Handle arrivals without juggling multiple systems.
- 1 Open the reservation or use quick check-in for walk-ins
- 2 Assign a room and confirm guest details on the room board
- 3 Check the guest in and auto-send the guest stay portal link
- 4 Monitor housekeeping and room service requests from the dashboard
02
Housekeeping
Request to room-ready
Stay ahead of turnovers and in-stay cleaning requests.
- 1 Receive live alerts when guests submit housekeeping requests
- 2 Review the queue sorted by room and priority
- 3 Mark tasks in progress and complete when the room is ready
- 4 Room board status updates for front desk visibility
03
Property manager
Oversight & reporting
See occupancy, subscription health, and team activity from one place.
- 1 Review dashboard KPIs and today's arrivals and departures
- 2 Audit open housekeeping and room service items
- 3 Manage room types, services, and staff role assignments
- 4 Export invoices and track folio balances at checkout
Roles & access
The right screens for every team member
Custom tenant roles control who can manage reservations, rooms, housekeeping, and settings.
Front desk agent
Day-to-day guest-facing operations — bookings, check-in, checkout, and stay link delivery.
Reservations
Quick check-in
Room board
Guest stay links
Housekeeping lead
Manages cleaning queues, room readiness, and responds to guest amenity requests.
Housekeeping queue
Room board
Live notifications
Hotel administrator
Configures rooms, services, staff permissions, and property-level settings.
Room types & rooms
Property services
Staff roles
Settings
Property manager
Full operational visibility with reporting, folio oversight, and multi-property switching.
Dashboard analytics
Folio & invoices
All hotel modules
Multi-property
Related
Explore connected features & portals
Feature
Hotel Operations
The platform module that powers reservations, rooms, and guest stay link delivery behind this portal.
Learn more →Portal
Guest Stay Portal
The in-room digital hub your staff delivers on check-in.
Learn more →Solution
Hotels Solution
How Stay Tantra fits boutique hotels, resorts, and serviced apartments.
Learn more →FAQ
Common questions about Hotel Staff Portal
How do staff sign in?
Staff use your client code and individual credentials on the tenant login page. Access is scoped by role and assigned properties.
Can we run multiple hotel properties?
Yes. Authorized users can switch between properties in one session without signing out.
How are guest stay links sent?
On check-in, staff can trigger a secure stay portal link via email, SMS, or WhatsApp — based on your property's configured channels.
Do housekeeping staff need full reservation access?
No. Roles and permissions can limit housekeeping users to the queue and room board without exposing rates or billing.
Get Started
Ready to explore Hotel Staff Portal?
Book a demo tailored to your property type, modules, and go-live timeline.
Managed onboarding
Flexible subscriptions
Dedicated support